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Elements and Performance Criteria

1. Develop advanced product knowledge, designs and techniques.
   • Develop and maintain chemical hair reformation product knowledge.
   • Research hair designs which incorporate chemical reformation and develop own designs and techniques.
   • Share new knowledge and techniques with other staff members.
2. Consult with client and assess hair.
   • Access and review any existing client hair reformation history or create for new clients.
   • Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl, wave or body.
   • Discuss client preferences, and expectations of desired finished result using visual aids to assist.
   • Engage client in discussion about lifestyle and self-care factors that may impact on success of chemical reformation treatment.
   • Visually and physically examine and analyse client hair characteristics and condition.
   • Evaluate planned or existing haircut structure for suitability of curling, volumising, straightening or relaxing effects.
   • Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair reformation treatments appropriate for the client.
   • Determine the best design and obtain client agreement to proceed with recommended reformation services.
3. Select products and prepare for service.
   • Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of chemicals.
   • Select chemical reformation and matching neutralising products to match hair analysis and planned design.
   • Select and prepare equipment according to product instructions and application methods to be used.
   • Take personal precautions to prevent own skin reactions to reformation chemicals throughout preparation and reformation service.
   • Measure and prepare reformation chemicals, according to product instructions and ensure minimal wastage.
   • Apply wraps, towels and skin barrier cream to ensure client protection and safety.
4. Apply products using creative techniques.
   • Maintain client and operator comfort and safety throughout reformation service according to organisational procedures.
   • Select and use creative curling, volumising, straightening or relaxing techniques according to planned design.
   • Apply products evenly at each stage in the process, according to product instructions.
   • Time processing of reformation products, according to product instructions, check at regular intervals and judge when desired finished result is achieved.
5. Rinse, neutralise and condition hair.
   • Rinse hair thoroughly and evenly using tepid water to remove residual reformation chemicals.
   • Measure, apply and process neutralising products, according to product instructions.
   • Rinse hair thoroughly to remove residual neutralising chemicals after specified product instruction processing time.
   • Apply conditioning products, according to product instructions.
   • Use water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.
6. Finish designs and service.
   • Select finishing tools and techniques and use to achieve planned designs to client satisfaction.
   • Review service outcomes against client design expectations and confirm client satisfaction with result.
   • Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance.
   • Reach agreement with client on proposed solutions through positive and open communication.
   • Advise on after service maintenance and recommend home care products.
   • Update client history to include full details of reformation service.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

complete a research project, using information from at least three different sources, to identify, explore and complete a written report on:

current chemical hair curling, volumising and straightening products and techniques and use in enhancing classic and creative hair designs

new and emerging products, techniques and creative hair designs which incorporate chemical reformation

develop a creative hair design, which incorporates chemical reformation, for each of these haircut structures:

short

medium

long

solid form

layered

graduated

incorporate these hair reformation enhancements cumulatively within the above suite of designs:

full head

partial head

changes in texture

adding curl root to point (spiral)

adding curl or volume point to root

adding waves

relaxing natural curl

increasing body

increasing volume

consult with at least four clients, each with different haircut structures and hair reformation preferences, and complete reformation services using creative techniques to enhance their hair designs

for each client, complete a pre-treatment hair analysis covering the following characteristics to recommend appropriate reformation treatments:

hair and scalp condition

hair texture

hair density

hair porosity

degree of curl or wave

length of hair

effects on hair of previous chemical services

record the following details of the chemical reformation service in the history for each client serviced:

pre-service hair analysis

contraindications

desired degree of curl, wave or relaxation

products, strengths and processing times used

tools and techniques used

degree of curl, wave or relaxation achieved

recommended home care products.

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Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

key characteristics and interrelationships of the elements and principles of hair design and use in achieving creative hair designs which incorporate chemical reformation;

elements of hair design:

line

shape

direction

size

texture

colour

principles of hair design:

balance

gradation

repetition

contrast

harmony

dominance

unity

a wide range of chemical texturising and straightening techniques and effects on different haircut structures

a range of different winding techniques and how these are used to achieve different effects when curling or volumising hair:

fan wind

classic wind

directional wind

spiral wind

hair biology, at an elementary level of understanding:

main functions and role of hair

main factors contributing to degree of curl or wave in hair

structure and cellular features of hair and hair follicles

process of hair growth and the hair growth cycle

characteristics of normal and damaged hair

basic concepts of cosmetic chemistry, as they apply to effective and safe use of chemical reformation products:

bonds

molecules

chemical compounds

chemical change

neutralisation

acids and bases

pH

at an elementary level of understanding, the chemical and physical effects on hair structure and bonds, texture and curl or wave of:

protein fillers

perm solutions

chemical straightening and relaxing products

post-process conditioners

neutralisers

anti-frizz products

styling gels

application of heat

key factors that influence degree of curl, body and relaxation achieved:

hair porosity

hair condition

product type and strength

processing time

environmental humidity

tools and techniques used

contraindications to using chemical hair reformation products:

abnormal scalp conditions, including broken or weeping areas of skin

hair or scalp damage from previous chemical hair treatments

highly porous hair

resistant hair

organisation’s chemical hair curling, volumising and straightening products range:

strengths and formulation

product purpose

action on the hair

limitations to achieving desired result

application instructions

processing times

role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content

basic aspects of local government, state or territory health regulations applicable to providing chemical hair reformation services

industry practices and organisational procedures for:

client comfort and safety with particular emphasis on:

using gown and towels to protect client clothes

application of barrier creams to face and neckline

avoiding product contact with eyes

avoiding hair breakage by application 1cm from hair root

monitoring client scalp comfort and condition

work health and safety for providing chemical reformation treatments, with particular emphasis on:

avoiding product contact with operator eyes and skin

avoiding inhalation of fumes during product preparation and application

using correct posture and adjusting height of client chair to avoid fatigue and injury

using correct techniques to hold, grip and manipulate hair reformation tools to avoid fatigue and injury

minimising wastage of chemical reformation products

water efficiency

waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste.

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